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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joshua Yoder

January 7, 2025

5  out of  5
rating by Joshua Yoder
"This State Farm branch is excellent! Everyone I speak with over the phone is polite, very knowledgeable, and gets me exactly what I need very quickly. Calling insurance agencies can be a pain, but I've only ever experienced excellent customer service when I call State Farm in Washington. Thanks so much!"
We responded:
"Thank Josh we appreciate your review and are always happy to help. I am happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Valerie Boyd

January 7, 2025

5  out of  5
rating by Valerie Boyd
"We have had State Farm insurance for many years. The staff has always been great at helping us with anything we needed. Thank you for your prompt and professional services."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Alexa Asby

January 3, 2025

5  out of  5
rating by Alexa Asby
"Samantha was very quick to respond to my emails and answered all of my questions!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Brandon Cleary

January 2, 2025

5  out of  5
rating by Brandon Cleary
"Samantha always goes above and beyond to make sure I have everything I need!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jenny Boone

January 2, 2025

5  out of  5
rating by Jenny Boone
"Samantha B has been extremely helpful in addressing all my numerous questions. My decision to switch to this office has been the best one I made. She is always accessible via phone and provides invaluable assistance with my insurance requirements."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Savannah Boyd

October 7, 2024

5  out of  5
rating by Savannah Boyd
"I love this company. I’ve been with Mauri Evans - State Farm Insurance for the past eight years. The staff is friendly and informative. Whenever I have a question, it is answered quickly and efficiently. Mrs. Samantha Ball is the best agent. I recommend this company to all my friends and family. They will take care of you in any and all circumstances."
We responded:
"Savannah, thank you for your wonderful review! We're glad to have had you with us for the past eight years. It's fantastic to know that our staff, especially Samantha, has been able to provide you with friendly and informative service. Your recommendation means a lot to us. We're here to assist you and your loved ones with any questions or needs. - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Jeremy Blackwell

July 30, 2024

5  out of  5
rating by Jeremy Blackwell
"Samantha always takes wonderful care of me! She is very attentive to my concerns and works very hard to make sure my needs are met."
We responded:
"Hey Jeremy, Thanks a bunch for your awesome review! I'm so glad to hear that Samantha is taking such great care of you and addressing your concerns so attentively. We really appreciate your feedback and are always here to help with any future needs! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Kristin Vansant

July 25, 2024

5  out of  5
rating by Kristin Vansant
"To know Mauri is to love Mauri! She is simply the best. She goes above and beyond for our family."
We responded:
"Hey Kristin! Thanks so much for the wonderful review! I'm so happy to know that our efforts to go above and beyond for your family are appreciated. If you ever need anything, we're always here for you! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Nicholas Noble

June 26, 2024

5  out of  5
rating by Nicholas Noble
"Samantha Ball takes care of me when I can’t. The agency is local and always follows up with me when I forget to pay my premiums or don’t know how to handle an insurance situation. I was very well taken care of in every way physically and financially after swerving to miss a deer and totaling my vehicle last month. I would recommend everyone have a Samantha Ball at Mauri Evans State Farm Agency!"
We responded:
"Nicholas, Thank you so much for your heartfelt review! We're delighted to hear that Samantha has been able to provide the care and support you need, especially during such challenging times. It's wonderful to know that our local presence and follow-up have made a positive impact on your experience. We're committed to ensuring our clients feel taken care of both physically and financially. Your recommendation means the world to us. Thank you for being apart of our State Farm Family!"
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Jah Moore

June 25, 2024

5  out of  5
rating by Jah Moore
"Samantha has awesome customer service skills I recommend everyone that sees this to ask for her assistance we appreciate her dedication with the State Farm family."
We responded:
"Jah, I'm thrilled to hear you had an awesome experience with Samantha! We're grateful for your recommendation and appreciate your kind words about her dedication to the State Farm family. If you ever need assistance in the future, feel free to reach out to our office. - Mauri Evans, State Farm Insurance Agent, Washington, NC"
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Renee Cole

June 25, 2024

5  out of  5
rating by Renee Cole
"Samantha is a person who is always there for her clients for any question big or small. I can’t count the times I have called with questions and she was always glad to take time to answer each one! Thank you for all you do, Samantha!"
We responded:
"Renee, I am pleased to hear that Samantha has been so helpful and attentive to your questions! Your satisfaction and trust in our service mean a lot to us. Please feel free to reach out for any future insurance needs or inquiries. Thank you for choosing our office! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Molly Bridgeman

June 25, 2024

5  out of  5
rating by Molly Bridgeman
"Samantha is very helpful and so easy to work with. She will go above and beyond to make sure you get the best deal out there. Customers are here number one priority!"
We responded:
"Molly, I'm thrilled to hear you found Samantha so helpful and dedicated to securing the best deal for you! Ensuring our customers receive top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, our office is here for you! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Stephanie Wilson

June 25, 2024

5  out of  5
rating by Stephanie Wilson
"Samantha is great!!! She’s friendly and very helpful!!!!"
We responded:
"Stephanie, I'm thrilled to hear you found Samantha to be friendly and very helpful! We're pleased to have her on our team providing exceptional service. Thank you for recognizing her efforts. If you need any further assistance, feel free to reach out anytime! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Floyd L Gibbs

June 25, 2024

5  out of  5
rating by Floyd L Gibbs
"Samantha is the best, love doing business with her she always has time to listen and help with any needs"
We responded:
"Floyd, I'm pleased to hear that Samantha provided you with exceptional service and assistance! At our office, we strive to ensure all your insurance needs are met promptly and efficiently. Thank you for your positive feedback, and we look forward to assisting you further in the future! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Darion Curlings

June 25, 2024

5  out of  5
rating by Darion Curlings
"Lori-Catherine has been super helpful with getting me Life Insurance, she’s the sweetest person to talk to and will explain any questions you have. 10/10 recommend!"
We responded:
"Darion, I'm thrilled you found Lori-Catherine super helpful in setting up your Life Insurance! She's the sweetest and always ready to explain any questions you have. I'm pleased to hear you had a 10/10 experience with us! If you need anything else, feel free to reach out. - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Paige Wallace

June 24, 2024

5  out of  5
rating by Paige Wallace
"Samantha is the BEST! She always works to find you the best policies and connects with her clients to make the experience pleasant! Highly recommend!"
We responded:
"Paige, thank you for your review! Samantha is an incredible asset to the team. We're grateful for your recommendation and look forward to assisting you further! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Johnnie ONeal

June 24, 2024

5  out of  5
rating by Johnnie ONeal
"We have been long time customers of State Farm. One of the reasons why we have stayed so long is because of Samantha. We went for really long time with no claims but then it seemed like we couldn’t catch a break. Samantha was always there with advice and handled everything quickly so we didn’t have to worry about the insurance part. She now feels like part of our family."
We responded:
"Johnnie, thank you for your review and for letting us know that Samantha has been such a reliable support for you over the years. It's great to know she's been there for you during tough times and made the process easier. We appreciate your loyalty to State Farm and are happy Samantha feels like part of your family. If you ever need anything else, we're here to help. - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Diana Baker

June 23, 2024

5  out of  5
rating by Diana Baker
"Thank you Samantha for always helping me no matter what! You always explain any information. You are the best! Thank you again!"
We responded:
"Thank you for the review, Diana! We're so glad to hear that Samantha has been helpful and informative for you. It's great to know she has made a positive impact. Your feedback is appreciated, and we're here to help whenever you need us. - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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ALEINA MAE

June 23, 2024

5  out of  5
rating by ALEINA MAE
"Samatha is beyond awesome. She helped me with any all questions I had and was very patient while I decided on what I wanted to do !!!"
We responded:
"Thank you, Aleina Mae! I'm pleased to hear that Samantha provided you with awesome assistance and patiently answered all your questions. We're grateful for your positive feedback and look forward to helping you with any future insurance needs. - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Amanda Hudson

June 23, 2024

5  out of  5
rating by Amanda Hudson
"Samantha is always there when I need my questions answered. I recently had a massive tree fall on my property. Two cars damaged, mine totaled and our house took a hit as well. As soon as the office opened I called and Samantha was right there to guide me. Every question I had she not only answered but gave me peace of mind that I was being taken care of as a customer as well. I’ve been with State Farm for almost 7 years now. And I’ve never had a bad experience with them."
We responded:
"Amanda, your detailed review truly warms our hearts! We're pleased to have provided you with peace of mind during a challenging time. Samantha's dedication to guiding you through your claim is commendable. We're grateful for your loyalty over the past 7 years and look forward to continuing to serve you! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Rebecca Weatherington

June 23, 2024

5  out of  5
rating by Rebecca Weatherington
"Samantha is the best! She always answers our questions no matter how silly they be! Very smart and knowledgeable in her Jon!"
We responded:
"Thanks Rebecca! Samantha is definitely awesome! Thank you! "
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Broderick Simpson

June 21, 2024

5  out of  5
rating by Broderick Simpson
"Samantha was incredibly helpful and kind when I interacted with her to set up my renter's insurance. She communicated with me through e-mail before we met. She was just as nice in person as she was through e-mail. I'm thankful for her help."
We responded:
"Broderick, I'm pleased to hear that Samantha provided exceptional assistance with setting up your renter's insurance! Her consistent kindness and communication are truly appreciated. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Heather Brock

June 21, 2024

5  out of  5
rating by Heather Brock
"The absolute best place for all our insurance needs. Samantha Ball and all staff members are very helpful and very fast to help solve your problems. Yhey go above and beyond to help"
We responded:
"Heather, I'm thrilled you found our office to be the best for all your insurance needs! Samantha and our team are pleased to have been helpful and fast in solving your problems. We're grateful for your kind words and look forward to assisting you further. - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Edward Vera Mortgage Loan Officer

June 21, 2024

5  out of  5
rating by Edward Vera Mortgage Loan Officer
"I deal with this office, and their service is unparalleled!"
We responded:
"Edward, we're thrilled to hear that you found our service unparalleled! Providing top-notch service to our clients is our priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Evan Woolard

June 20, 2024

5  out of  5
rating by Evan Woolard
"Fast reliable service, Fast to listen and process request, one of the best in the business!! Thank you Samantha for all that you do!!"
We responded:
"Thank you, Evan, for your enthusiastic feedback! I'm pleased to hear that Samantha provided fast and reliable service, demonstrating her expertise in the insurance business. We're grateful for your kind words and look forward to assisting you further. Mauri Evans - State Farm Insurance Agent, Washington, NC"