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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olivia Tyson

April 11, 2025

5  out of  5
rating by Olivia Tyson
"Lori-Catherine made my claim process so easy! She is always the sweetest person ever and will do everything she can to help you."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Logan D

March 26, 2025

5  out of  5
rating by Logan D
"If there were more than 5 stars to give, I would. Cannot recommend this local office enough! The entire team, from the moment your call is received, are eager and ready to provide you with a kind, listening ear and point you in the right direction. Mauri, Lori-Catherine and Samantha are like having your own personal team of worker bees that go the extra mile to make sure you and your family are covered and safe. The level of peace gained through my own personal experience has made me a customer for life!"
We responded:
"It’s our pleasure to assist you with your insurance needs and appreciate the review. If there is anything else we can do to help, please let us know! "
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John Watts

March 18, 2025

5  out of  5
rating by John Watts
"Great agent with attention to detail."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Susan Strickland

March 10, 2025

5  out of  5
rating by Susan Strickland
"Mauri is incredibly knowledgeable and always available for any questions. Truly she is just a phone call away!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Galen Braddy

March 4, 2025

5  out of  5
rating by Galen Braddy
"Great people who really care about your insurance needs! Always ready to assist with any coverage issue that may arise."
We responded:
"Thanks so much Galen! Call us anytime!"
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Lacy Galloway

February 27, 2025

5  out of  5
rating by Lacy Galloway
"Excellent State Farm branch! Samantha and the rest of the crew are always very helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Reginald Beamon

February 26, 2025

5  out of  5
rating by Reginald Beamon
"Just really appreciate Samantha and Mauri in Washington. Always willing to help out no matter what time I call. Always there for me and my family."
We responded:
"Reginald, I'm thrilled to hear you were pleased with the prompt assistance provided by Mauri and Samantha during a challenging time. Your appreciation for their quick response and eagerness to help is truly valued. We're grateful for your kind acknowledgment of our team's efforts in Washington, NC! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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devon satchell

February 26, 2025

5  out of  5
rating by devon satchell
"This is a great branch, has very professional employees, Samantha Ball is one of the nicest people persons you could meet and very dictated to her job and goes above and beyond! Highly Recommended"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Jamie Langston

February 25, 2025

5  out of  5
rating by Jamie Langston
"Samantha was amazing to work with! She explained everything really well and gave great rates!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Crystal Paul-Stox

February 25, 2025

5  out of  5
rating by Crystal Paul-Stox
"Is there really anyone else better than Samantha at State Farm?? When my husband got in a wreck on the way to work one am, no fault of his own, Samantha was there helping keep us straight and giving us pointers! And as my previous Review I’ve had Insurance with State Farm for over 20 years! Hands down my Hometown Favorite to deal with!"
We responded:
"Thanks Crystal for such a nice review! We appreciate that and YOU! Thanks for being a long time customer and a great one at that! :)"
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Ashley Jenkins

February 25, 2025

5  out of  5
rating by Ashley Jenkins
"Been a customer for many years. The best agency with the best agents that truly look out for you ❤️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Daijah M

February 20, 2025

5  out of  5
rating by Daijah M
"Samantha is an amazing person! Great communication , and always helped me out with any questions or anything I may have needed. Definitely 10/10 recommended"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Amy Toler

January 16, 2025

5  out of  5
rating by Amy Toler
"I absolutely love State Farm in Washington. Samantha is the best ❤️ . All the people who work there are so helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Joshua Yoder

January 7, 2025

5  out of  5
rating by Joshua Yoder
"This State Farm branch is excellent! Everyone I speak with over the phone is polite, very knowledgeable, and gets me exactly what I need very quickly. Calling insurance agencies can be a pain, but I've only ever experienced excellent customer service when I call State Farm in Washington. Thanks so much!"
We responded:
"Thank Josh we appreciate your review and are always happy to help. I am happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Valerie Boyd

January 7, 2025

5  out of  5
rating by Valerie Boyd
"We have had State Farm insurance for many years. The staff has always been great at helping us with anything we needed. Thank you for your prompt and professional services."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Alexa Asby

January 3, 2025

5  out of  5
rating by Alexa Asby
"Samantha was very quick to respond to my emails and answered all of my questions!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Brandon Cleary

January 2, 2025

5  out of  5
rating by Brandon Cleary
"Samantha always goes above and beyond to make sure I have everything I need!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jenny Boone

January 2, 2025

5  out of  5
rating by Jenny Boone
"Samantha B has been extremely helpful in addressing all my numerous questions. My decision to switch to this office has been the best one I made. She is always accessible via phone and provides invaluable assistance with my insurance requirements."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Savannah Boyd

October 7, 2024

5  out of  5
rating by Savannah Boyd
"I love this company. I’ve been with Mauri Evans - State Farm Insurance for the past eight years. The staff is friendly and informative. Whenever I have a question, it is answered quickly and efficiently. Mrs. Samantha Ball is the best agent. I recommend this company to all my friends and family. They will take care of you in any and all circumstances."
We responded:
"Savannah, thank you for your wonderful review! We're glad to have had you with us for the past eight years. It's fantastic to know that our staff, especially Samantha, has been able to provide you with friendly and informative service. Your recommendation means a lot to us. We're here to assist you and your loved ones with any questions or needs. - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Jeremy Blackwell

July 30, 2024

5  out of  5
rating by Jeremy Blackwell
"Samantha always takes wonderful care of me! She is very attentive to my concerns and works very hard to make sure my needs are met."
We responded:
"Hey Jeremy, Thanks a bunch for your awesome review! I'm so glad to hear that Samantha is taking such great care of you and addressing your concerns so attentively. We really appreciate your feedback and are always here to help with any future needs! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Kristin Vansant

July 25, 2024

5  out of  5
rating by Kristin Vansant
"To know Mauri is to love Mauri! She is simply the best. She goes above and beyond for our family."
We responded:
"Hey Kristin! Thanks so much for the wonderful review! I'm so happy to know that our efforts to go above and beyond for your family are appreciated. If you ever need anything, we're always here for you! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Nicholas Noble

June 26, 2024

5  out of  5
rating by Nicholas Noble
"Samantha Ball takes care of me when I can’t. The agency is local and always follows up with me when I forget to pay my premiums or don’t know how to handle an insurance situation. I was very well taken care of in every way physically and financially after swerving to miss a deer and totaling my vehicle last month. I would recommend everyone have a Samantha Ball at Mauri Evans State Farm Agency!"
We responded:
"Nicholas, Thank you so much for your heartfelt review! We're delighted to hear that Samantha has been able to provide the care and support you need, especially during such challenging times. It's wonderful to know that our local presence and follow-up have made a positive impact on your experience. We're committed to ensuring our clients feel taken care of both physically and financially. Your recommendation means the world to us. Thank you for being apart of our State Farm Family!"
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Jah Moore

June 25, 2024

5  out of  5
rating by Jah Moore
"Samantha has awesome customer service skills I recommend everyone that sees this to ask for her assistance we appreciate her dedication with the State Farm family."
We responded:
"Jah, I'm thrilled to hear you had an awesome experience with Samantha! We're grateful for your recommendation and appreciate your kind words about her dedication to the State Farm family. If you ever need assistance in the future, feel free to reach out to our office. - Mauri Evans, State Farm Insurance Agent, Washington, NC"
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Renee Cole

June 25, 2024

5  out of  5
rating by Renee Cole
"Samantha is a person who is always there for her clients for any question big or small. I can’t count the times I have called with questions and she was always glad to take time to answer each one! Thank you for all you do, Samantha!"
We responded:
"Renee, I am pleased to hear that Samantha has been so helpful and attentive to your questions! Your satisfaction and trust in our service mean a lot to us. Please feel free to reach out for any future insurance needs or inquiries. Thank you for choosing our office! - Mauri Evans - State Farm Insurance Agent, Washington, NC"
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Molly Bridgeman

June 25, 2024

5  out of  5
rating by Molly Bridgeman
"Samantha is very helpful and so easy to work with. She will go above and beyond to make sure you get the best deal out there. Customers are here number one priority!"
We responded:
"Molly, I'm thrilled to hear you found Samantha so helpful and dedicated to securing the best deal for you! Ensuring our customers receive top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, our office is here for you! - Mauri Evans - State Farm Insurance Agent, Washington, NC"